In the inaugural episode of The Modern Operator, we sit down with Arvind Jain, the software-engineer-turned-restaurateur who is the current custodian of Ben Frank's, a beloved fast-food icon with over 40 years of history in Redwood City. Arvind shares his unique journey from the tech world to the restaurant industry and the challenges he faced in modernizing a legacy brand. Discover the surprising Hollywood history behind Ben Frank's, including its connection to music legends like Frank Zappa, and hear how Arvind navigated the COVID-19 pandemic with overwhelming community support. This episode is a deep dive into the passion required to preserve a piece of local history while competing with national chains and innovating with technology to create a restaurant built to last